Ondoxa Ltd ("We") is an Irish company located at Ground Floor, 14 Parnell Street, Waterford,Ireland X91 DW0H (company number: 710137) that operates through the https://ownfollow.co site ("Site") a training service that allows any individual acting in a private capacity ("Customer" or "You") to gain subscribers on various social networks ("Service").
The purpose of these Terms is to define the manner in which You as a Customer may use the Service ("Terms").
Our Terms may be modified and completed at regular intervals according to the evolution, in which case We will inform You by e-mail the month before their update. The access and use of Our Service after You have been informed of this update, as well as the absence of cancellation of Your subscription by the end of the month, implies Your adherence to the latest version of the said Terms.
This version of Our Terms is dated 28/08/2023.
1. Registration
1.1 Access to and use of Our Service requires the opening of an account through Our account through Our Site ("Account").
1.2 During Your registration, the following information will be requested requested:
As a Customer, You guarantee the accuracy, sincerity and reliability of the information information provided to Us, as well as the fact that You are of legal age and have the right to subscribe to Our Service in Your country of residence.
We draw Your attention to the fact that We reserve the right to take legal action against You any legal action against You, including criminal action, in the event of identity theft. of identity.
1.3 Your subscription contract is only validly concluded when the acceptance of the acceptance of the payment made pursuant to Article 2 below has been confirmed ("Contract"). confirmed ("Contract"). You can download Your Contract at any time by by sending a request to this effect by email.
1.4 The opening of the Account confers the right to access and use our platform only to the Customer who has opened said account. As a Customer, it is Your responsibility to keep confidential the access codes to the Service (login and password) and to inform and password) and to inform Us of any abuse in this regard. Any transmission of access to third parties without Our prior consent is prohibited.
1.5 Access to Our Service is restricted to individuals using it for personal personal purposes. Any use for professional purposes is prohibited and will result in immediate termination of Your subscription and, as a result, the ability to access and use Our Service to access and use Our Service, without prior notice and without any refund. refunds.
2. PAYMENT
2.1 The price of the Service is as follows:
2.2 The above prices are inclusive of all taxes.
2.3 Payment is made through Our Site in euros by credit card (Visa, MasterCard, American Express). The Site is equipped with an online payment security system allowing the Customer to encrypt the transmission of his banking data. We use an external supplier, Hipay, for our payment process and do not keep any data relating to your bank details and cards. For more information on this subject, we invite You to consult our confidentiality policy.
3. RIGHT OF WITHDRAWAL
3.1 You have the right to withdraw from the Agreement within 14 (fourteen) days following the sending of the Confirmation.
3.2 This withdrawal request can be made by sending us such a request by request by email. A confirmation of withdrawal will be communicated to You by email at the address that You indicated to Us at the time of your inscription.
3.3 Once You have exercised Your right to withdraw, You will be refunded the amount You have paid to Us within 5 (five) to 10 (ten) days following the receipt of Your withdrawal request by an equivalent amount credited to the card You used to pay for the Service. This right to a refund is conditional upon You not having used Our Service; should You have used Our Service, You understand that no refund will be made for the current month, in which case your right of withdrawal will be treated as a request for termination and will take effect at the end of the month concerned.
3.4 The right of withdrawal in this section 3 does not apply if you are domiciled in Switzerland, in which case any such request will be treated as a non-refundable cancellation request.
4. OPERATION OF THE SERVICE
4.1 Once your contract is concluded, you just have to wait 24 hours to receive followers on your account.
4.2 You benefit from all the "VIP Club" discounts on all the products we offer once you have subscribed.
4.3 You are prohibited from :
5. SERVICES AND OBLIGATIONS OF THE SELLER
5.1 The Seller implements all technical and commercial means at their disposal to ensure the delivery of Instagram and TikTok followers to customers who have purchased this service. The Seller undertakes to provide a quality service and to make all reasonable efforts to achieve the set goal.
5.2 However, the Seller does not guarantee the obtaining of a specific number of followers for the Client's Instagram or TikTok account, nor promises a specific result in terms of growth of the number of followers. The Seller cannot be held responsible for any fluctuations in the number of followers following the provision of the service, which may result from factors beyond their control.
5.3 The responsibility of the Seller is limited exclusively to the execution of the services provided for in these general terms and conditions of sale. The Client acknowledges that the Seller is only bound by an obligation of means and not of results for the delivery of Instagram and TikTok followers.
5.4 If the Client believes that the expected result has not been achieved despite the efforts made by the Seller, the Client may submit a refund request by providing the necessary information to justify their request. The Seller will review the request and, if deemed admissible, will proceed with the refund of the Client under the conditions provided by these general terms and conditions of sale.
6. TERMINATION
6.1 Termination at the Customer's initiative. You have the right at any time to to unsubscribe and terminate Your Contract by simply clicking on the "Unsubscribe" link at the bottom of link at the bottom of the site, it being specified that Your unsubscription will then take place either will take place either at the end of the Trial Period, or at the end of the current month where Your request to unsubscribe occurred, in which case Your Account will be deactivated deactivated and the access and use of Our Service terminated. Subject to Article 3.3, no refund will be given.
6.2 Termination at the initiative of Ondoxa Ltd. We also have the right to terminate Your contract for the end of a month, in which case We will inform You by sending an email to the address You provided to Us during Your registration. In the event of a breach of these Terms, in particular but not limited to section 4.3, We reserve the right to suspend Your Account for the time necessary to carry out verifications that may be required and, if necessary, to terminate Your Agreement with immediate effect; whether it is a suspension or a termination, You will be informed by prior notice given to the same email address.
6.3 Termination pursuant to this section shall not entitle the parties to to any refund, except in the case where such termination is equivalent to the exercise of a the exercise of a right of withdrawal on Your part within the meaning of Articles 3.1 and 3.3.
7. INTELLECTUAL PROPERTY
7.1 Ondoxa Ltd owns all intellectual property rights in our Site and its contents, which rights also include the know-how related to it.
7.2 By entering into the Agreement, We grant You the non-exclusive, non-transferable right and non-transferable right to access and use our Services.
8. LIABILITY AND WARRANTY
8.1 Ondoxa Ltd shall be exempt from any liability arising from the performance of the Agreement between Us to the fullest extent permitted by applicable law.
8.2 Notwithstanding Article 8.1, Ondoxa Ltd will make reasonable efforts to ensure availability of the Service 24/24 and 7/7, but can not be held responsible for any unavailability due to bugs, technical constraints and other maintenance operations, which will not give rise to any right to any refund.
8.3 The Site may contain links to other sites that are not edited or controlled by Ondoxa Ltd and on the proper functioning and content of which we can therefore in no case be held responsible.
9. MISCELLANEOUS
9.1 FORCE MAJEURE. The parties agree that, in the event that performance of the Contract is impossible due to an event of force majeure, i.e., an unforeseeable event beyond the control of either party, neither party shall be liable for any loss or damage arising from of the parties, neither party shall be liable for the non-performance, failures or delays in or delays in the performance of any of its obligations that would be due to the occurrence of due to the occurrence of such event. The performance of the Contract and the resulting obligations obligations, including payment obligations, shall be suspended for as long as the case of force majeure case of force majeure lasts, it being specified that the payment made for the current month during which the case of force majeure has occurred shall nevertheless be retained. Each party shall however be entitled to to exercise the right to terminate the agreement as set out in Article 6.
9.2 VOID. In the event that any provision of these Terms and Conditions is held to be invalid be considered null and void, this nullity will not affect the validity of the other Conditions. The invalid provision will be replaced and interpreted in such a way as to ensure its validity validity by a clause as close as possible in spirit to the nullified clause.
9.3 COMMUNICATION. Any communication to be addressed to Ondoxa Ltd will be :
9.4 GOVERNING LAW AND JURISDICTION. The validity and performance of these Terms and Conditions and the Agreement shall be governed by Irish law. Any dispute arising directly or indirectly out of these Terms and Conditions and the Contract shall be submitted to the competent court of the Customer's domicile where Ondoxa Ltd is the plaintiff, respectively to the Court of Waterford where the Customer is the plaintiff.
9.5 REFUND POLICY
No refunds will be given for any services provided. Any refund is at the discretion of Ondoxa Ltd. To do so, all requests must be sent by email to [email protected], through the chat of our site or by phone to our customer service at +1 (646) 915-0150. Each request will be studied individually. The refund will be made on the card used at the time of purchase.